Note: This is a conceptual project created as part of a design challenge and is not affiliated with the U.S. government, IRS, or any official agency. All designs and branding are fictional and created independently.
Challenge
As part of an interview process with a government contracting firm, I was asked to design a streamlined digital experience for U.S. taxpayers to pay and manage their taxes online. The goal: make a complex, high-stakes process more user-friendly, error-resistant, and accessible.
Approach
I approached this challenge as I would any real-world UX problem—by identifying user needs, mapping key flows, and designing with clarity, hierarchy, and usability in mind. I emphasized intuitive form validation, transparent payment steps, and thoughtful error handling to reduce stress and cognitive load during filing.
Outcome
The final concept includes a simplified dashboard, a guided tax filing form, account and notification settings, and a clear confirmation experience. While speculative, the project reflects my real-world process and principles when designing for high-trust systems.
Note: This is a conceptual project created as part of a design challenge and is not affiliated with the U.S. government, IRS, or any official agency. All designs and branding are fictional and created independently.
